U.S. Based
100% U.S. team for reliable, local support. You always know who you are working with and where they are.
How We Partner · Microsoft Solution Partner
Inner Join was built to work differently. We stay close, we stay engaged, and we treat your systems like they are our own.
With the right partner, it does. Most technology firms do the work and move on. You get a new face every time you need help, and nobody who actually knows your business.
Seven reasons organizations trust us with their most important systems.
100% U.S. team for reliable, local support. You always know who you are working with and where they are.
Seamless communication during standard U.S. business hours. No delays waiting for overseas teams to come online.
College graduates with IT and Computer Science backgrounds. Every team member brings formal training and real-world experience.
A small, hands-on team that tailors every engagement to your business. You are never managed at arm’s length.
An account manager and team lead assigned to every client from day one. The people who start the work are the people who see it through.
We do not just implement and disappear. We stay engaged to support, optimize, and grow with your business over time.
Solutions tailored to businesses of any size and industry. Whether you are a 50-person manufacturer or a regional healthcare system, we build to fit.
Every engagement is shaped around what your business actually needs. Choose the model that fits.
Best for organizations with a defined initiative — an implementation, an upgrade, a migration, or a custom build. We scope the work clearly, assign a dedicated team, and deliver against agreed milestones.
What is included
Good fit for: New Dynamics 365 implementations, platform upgrades, custom application builds, data migration projects, and one-time integrations.
Best for organizations that want a trusted technology partner available on an ongoing basis. We handle support, enhancements, optimization, and strategic guidance every month — so your systems keep improving as your business evolves.
What is included
Good fit for: Organizations that have completed an implementation and want continuous improvement, businesses that need reliable ongoing support without hiring in-house, and teams that want a strategic technology partner, not just a help desk.
A consistent process. No surprises at any stage.
We start by listening. We learn your business, your workflows, your goals, and the problems you are trying to solve before we recommend anything.
We design a solution architecture that fits how your business actually works — not a generic template adapted after the fact.
Our team builds, configures, and integrates your solution with the care and attention we would give our own systems.
We manage the go-live carefully, with testing, validation, and a clear cutover plan so the transition is smooth for your team.
We train your people on their workflows, not just the software. Adoption is part of delivery, not an afterthought.
We stay available after go-live. Questions get answered. Issues get resolved. Your team is never left to figure it out alone.
As your business evolves, we evolve with you. We review, refine, and improve your solution on an ongoing basis.
We have delivered results for organizations ranging from Major League Baseball teams to national insurance firms.
“What we’re doing with Corporate Partnerships CRM is light years ahead of what the rest of MLB is doing. We definitely wouldn’t be where we are now without Inner Join.”
Built a Corporate Partnerships CRM that set a new standard for how MLB teams manage sponsorship relationships.
Read the Case StudyAligned Dynamics 365 CRM and financial systems to support scalable sales operations across a national insurance firm.
Read the Case StudyDelivered a Dynamics implementation that improved visibility and workflow efficiency across financial operations.
Read the Case StudyConnected patient data workflows to support a high-volume hospice care network operating across Kentucky.
Read the Case Study
Being a Microsoft Solution Partner is not just a badge. It means our team holds active Microsoft certifications, our delivery practices meet Microsoft’s standards, and our clients get access to priority Microsoft support channels and the latest product roadmap.
We specialize in Dynamics 365, Power Platform, Azure, and Copilot. Our certifications are maintained continuously — not earned once and forgotten.
Why it matters to you
Inner Join offers two engagement models. Project-based engagements cover defined initiatives such as implementations, upgrades, or custom builds. Monthly partnership plans provide ongoing support, optimization, and strategic guidance on a retainer basis.
Yes. Inner Join Technologies is 100% U.S.-based, headquartered in Covington, Kentucky, and operates in the Eastern Time Zone.
Yes. Ongoing support and continuous optimization is central to how Inner Join works. We do not hand off after go-live. Clients can engage on a monthly partnership plan for dedicated ongoing support, or retain support as part of a post-project hypercare period.
Every engagement follows seven stages: Discover, Design, Build, Deploy, Train, Support, and Optimize. This applies to both project-based and monthly partnership engagements.
Named clients include the Cincinnati Reds, AJ Gallagher, Axcess Financial, and Bluegrass Care Navigators. Inner Join serves organizations in manufacturing, sports and entertainment, finance, healthcare, and other industries.
Yes. Every client receives a dedicated account manager and team lead from the start of the engagement.
Inner Join works with businesses of any size. Solutions are flexible and scalable to fit organizations ranging from growing mid-market businesses to established enterprise clients.
Let’s talk about what you are trying to accomplish. We will tell you clearly whether and how we can help, what the right engagement model looks like, and what to expect at every stage.
