Industry Focus — Athletic Organizations
At Inner Join Technologies, we specialize in empowering athletic organizations with integrated solutions that go beyond traditional CRM systems.
As a Microsoft Solutions Partner, we combine our proprietary survey platform, Infotap, with Microsoft Dynamics and Power BI to create a seamless flow of real-time fan feedback, operational insights, and actionable data. This approach enables you to enhance fan engagement, optimize operations, and achieve success both on and off the field.
By combining Infotap, Microsoft Dynamics, and Power BI, athletic organizations gain a seamless solution for managing operations and enhancing fan experiences. Real-time feedback from Infotap is captured in the stadium and flows directly into Dynamics, where it’s analyzed and visualized with Power BI dashboards. This integrated approach provides the insights needed to optimize every aspect of your organization.
Microsoft Dynamics is a cloud-based platform that streamlines operations, enhances customer engagement, and delivers real-time insights. It offers features like CRM, ERP, automation, and customizable workflows, while seamlessly integrating with tools like Infotap and Power BI. Scalable and versatile, Dynamics empowers organizations to optimize processes and make data-driven decisions.
Infotap is a fun and interactive gamified survey platform that captures real-time fan feedback directly in the stadium. Unlike traditional survey tools, Infotap’s engaging design drives an average 70% completion rate. The data seamlessly integrates with Microsoft Dynamics and Power BI, where it’s analyzed and visualized to provide actionable insights.
Power BI transforms Infotap survey data into interactive dashboards and reports, turning real-time fan feedback into actionable insights. Seamlessly integrating with Infotap and Microsoft Dynamics, Power BI allows organizations to visualize trends, track satisfaction, and identify areas for improvement.
Public Wi-Fi isn’t just a convenience—it’s an opportunity to connect with your fans. With Infotap, our powerful survey platform, you can gather valuable insights from guests and fans who attend games and events.
Seamlessly integrated with Microsoft Dynamics CRM, Infotap allows you to automatically send surveys after events, capturing real-time feedback on everything from facilities to operations and overall fan experience. This data empowers your organization to make informed decisions, enhance game-day operations, and deliver the experiences fans truly want.
With Infotap, every interaction becomes an opportunity to grow, improve, and connect with your audience on a deeper level.
Or scan to take our survey on your mobile device.
Corporate sponsorships are vital to the success of athletic organizations. With tailored dashboards, performance tracking, and automated communications, managing these relationships becomes effortless. Your team can focus on strengthening partnerships and delivering value to sponsors, driving both engagement and revenue growth.
Managing ticket sales has never been easier. With real-time updates, automated customer interactions, and personalized recommendations, you can optimize ticket availability and enhance the purchasing experience. Fans enjoy a smooth, tailored journey, whether they’re buying single-game tickets, season passes, or premium seating.
Special events, from pre-game ceremonies to postseason celebrations, are key to fan engagement. With a centralized platform, you can streamline planning, coordinate logistics, communicate with stakeholders, and track success—all in one place. This ensures every event runs smoothly and creates a memorable experience for fans.
Athletics goes beyond the game—it’s an opportunity to make a difference in the community. With streamlined tools for managing donations, auctions, and volunteer programs, organizing fundraisers or supporting charitable initiatives becomes effortless. This ensures your outreach is impactful, well-organized, and meaningful to those you serve.
At Inner Join, we believe fans are the core of every athletic event. With Microsoft-powered solutions and Infotap, our integrated survey platform, we help stadiums streamline operations, enhance fan engagement through real-time feedback, and deliver unforgettable experiences.
No more second-guessing what your fans want. With Inner Join’s integrated solutions—Infotap, Microsoft Dynamics, and Power BI—you can capture real-time feedback, gain deep insights into fan preferences and satisfaction, and visualize the data through interactive dashboards. This powerful combination enables you to deliver personalized experiences that exceed expectations and keep fans coming back for more.
Operational excellence means resolving issues before they impact the fan experience. Infotap enables real-time fan feedback, helping you address challenges on the spot. Combined with Microsoft Dynamics and Power BI, this data is analyzed and visualized to streamline operations. From ticketing to facilities, every aspect of your stadium can be optimized for peak performance and fan satisfaction.
When fans feel valued, they become loyal advocates for your stadium. By understanding their needs and delivering exceptional experiences, you can build stronger relationships that encourage repeat attendance, generate positive word-of-mouth, and drive long-term revenue growth.
Demonstrating an unwavering commitment to fan satisfaction is essential. With Inner Join, you can engage proactively with fans, showing them that their voices matter. This approach fosters trust, loyalty, and a positive reputation that extends far beyond the walls of your stadium.
Inner Join Technologies built a Corporate Partnerships CRM for the Cincinnati Reds to manage sponsorship and partnership relationships, replacing what had been a fragmented, harder-to-manage process. With tailored dashboards and performance tracking, the Reds’ team can focus on strengthening partnerships and delivering value to sponsors.
“What we’re doing with Corporate Partnerships CRM is light years ahead of what the rest of MLB is doing. We definitely wouldn’t be where we are now without Inner Join.”
Separately, Inner Join Technologies has maintained an integration connecting the Reds’ Dynamics 365 CRM to their NetSuite finance system for ten years, automatically flowing billing data from Corporate Partnerships to finance, building commission reports from CRM source data, and auditing the two systems against each other with Power BI to catch discrepancies before they become a problem.
Let’s talk about how connected fan feedback, operations, and reporting can drive results on and off the field for your organization.
Sports organizations can track sponsorship ROI by managing corporate partnership relationships in a CRM with tailored dashboards and performance tracking, then visualizing performance in Power BI. Inner Join Technologies built a Corporate Partnerships CRM for the Cincinnati Reds to manage sponsorship relationships and performance.
Yes. Inner Join Technologies has maintained an integration connecting the Cincinnati Reds’ Dynamics 365 CRM to their NetSuite finance system for ten years, automatically flowing billing data from Corporate Partnerships to finance and auditing both systems with Power BI to catch discrepancies.
Athletic organizations can improve fan engagement by capturing real-time feedback in the stadium and connecting it to their CRM and analytics. Inner Join Technologies combines the Infotap survey platform with Microsoft Dynamics and Power BI so fan feedback flows directly into dashboards that guide operational decisions.
