Case study: The Cincinnati Reds Modernize Special Events with Custom Portals
Overview As part of a broader initiative to modernize internal operations, The Cincinnati Reds set out to identify manual processes that could be made more efficient and customer-friendly. One area that quickly stood out was how they managed payments and logistics for special events and game-day catering. The Challenege The Reds had long managed special […]
What Makes Inner Join Different From Other Microsoft Partners?
With thousands of Microsoft Partners out there, it’s easy to assume they all do pretty much the same thing: implement Dynamics 365, offer some support, and move on. But not all partners are created equal. At Inner Join, we’ve worked with organizations that came to us after working with larger or more “well-known” partners — […]
Opening Day Secrets: How to Make Your Operations Playbook Scalable
Opening Day is baseball’s biggest stage. The national anthem hits just right. The energy in the ballpark is electric. Fans show up early, spend more, and expect perfection. And behind the scenes? It’s all hands on deck. Stadium operations, ticketing, partnerships, and retail all run on tightly coordinated plans—but more often than not, those plans […]
Filling Seats, Boosting Revenue, and Engaging Fans—All with Data
The sports industry is undergoing a major transformation. Teams today are no longer relying on intuition alone—they’re turning to data-driven decision-making to drive revenue, enhance fan experiences, and streamline operations. With solutions like Microsoft Dynamics 365 and Power BI, teams can harness data to optimize ticketing strategies, secure high-value sponsorships, and improve overall business efficiency. […]